Missy Sue Mastel Discusses How Language Effects Inclusion

Hello again, I hope you are all having a good week so far.

Today, I am writing to share the latest episode of my podcast The Accessibility Advantage.

This time, I am speaking with Missy Sue Mastel of Masstel Communications.

She oversees the financial function of non-profit organizations. She also has a passion for inclusivity, accessibility, and equality for everyone.

We began our conversation by talking about her background as a CPA for for-profit companies where she wasn’t personally satisfied. And how this lead to her moving to working with nonprofits where she teaches them to focus on the value they offer the world.

Her work with nonprofits lead to her exposure to many people with disabilities or with different abilities as she prefers to call them.

We had a lively discussion about the difference between the meanings attached to disabled verses differently abled.

How disabled means different or foreign to a lot of people where differently abled speaks to challenges everyone may face in their lifetimes.

We talked about how differently abled also makes it easier to reach people who have physical, mental, and emotional problems related to aging.

As many people have the same issues as disabled people when growing older but will never identify as being disabled.

We also talked about how changing the discussion could help reach employers and online developers.

Her Book For Nonprofits

Then Missy transitioned into speaking about her new book Generation Giving Back, Your Guide To Managing The Modern Facets Of A Sustainable Nonprofit.

I apologized for butchering the subtitle, but she told me she liked my version much better.

For those of you who don’t know, I don’t have access to a braille printer or a digital braille display. So, I tend to have to memorize the items I plan to bring up with a guest.

She addressed how being a successful nonprofit is much harder than most people think it is. Especially if you ask people in the for-profit sector.

She spoke a little about KPI, key performance indicators which I think is very helpful to anyone regardless of your organization size, structure, or purpose.

Notes About The Podcast

1: I sing on the intro. The song is called The Accessibility Advantage, and I wrote it.

However, due to issues with Zoom and my lack of accessible editing software I had to edit out about half of it.

2: I don’t edit the podcast. I sometimes trim off the beginning and ending like in this case. But generally my podcasts have the recorded live feel of classic television shows.

On To The Show

About Missy

Missy Sue Mastel isn’t just another finance expert—she’s a visionary redefining the intersection of financial strategy, ethical wealth-building, and sustainability.

With a career that started at KPMG auditing Fortune 500 companies, she witnessed firsthand the tensions between profit, compliance, and long-term impact. That experience led her to shift the conversation, helping businesses, governments, and non-profits create financially sound yet socially responsible strategies.

As the founder of Mass-Tel Communications, Missy has spent years advising organizations on how to move beyond outdated, profit-only models toward sustainable, innovative financial strategies that drive both growth and positive impact.

A TEDx speaker, BLU Talks author, and keynote presenter, Missy brings a wealth of expertise, real-world insights, and engaging storytelling to every conversation.

Whether breaking down complex financial trends or revealing the hidden forces shaping our economy, she makes big ideas relatable, insightful, and actionable.

Contact Missy

Website: www.masstel.com

Linked In: www.linkedin.com/in/missy-s-mastel

Instagram: www.instagram.com/missysuemastel

If you have need of her services, I hope you will reach out to her through these links.

Final Thoughts

When it comes to the discussion about disabled verses differently abled, I don’t expect you to agree with me or Missy.

I do hope you will listen to the discussion with an open mind and heart.

I also hope you will take my thoughts and opinions as an honest attempt to find what will work best going forward.

The whole purpose of my podcast is to move accessibility forward by focusing as much on the practical benefits of inclusion as on compliance and other traditional methods of advocacy.

Adding differently abled to the lexicon of how we talk about ourselves as individuals living with a disability could help with achieving the goal of full inclusion both online and in the real world.

I look forward to your comments. Thanks and take care out there, Max

By Maxwell Ivey

Blind former carnival owner now accessibility expert with over 15 years lived experience and over 4 working with clients. Believe in achieving accessibility through communication & collaboration instead of compliance & legal actions. We have to show business owners what is in it for them in positive tangible ways. Because accessibility is in everyone's best interests.

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